Head of Sales Interview Questions

A comprehensive, category‑based question bank to assess strategic leadership, revenue execution, and team‑building capabilities for a Head of Sales.

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Use this curated, category‑based question bank to run a structured, signal‑dense interview for a Head of Sales. Each category includes specific prompts and what “good” looks like to help interviewers probe for depth, judgment, and execution skills.

Role Context & Strategy

  • If you joined tomorrow, what would your first 90 days look like?
    Good answers: Clear discovery plan, stakeholder mapping, baseline of funnel metrics, quick wins, capacity model draft, and an explicit 30‑60‑90 roadmap tied to business outcomes.
  • Describe the company’s likely ICP and segmentation based on our website.
    Good answers: Hypotheses with rationale (firmographic + pain), test plan, and a proposed territory or account prioritization approach.
  • What are the top three revenue risks you’d assess first?
    Good answers: Pipeline health, win/loss drivers, forecast accuracy, hiring ramp/capacity, pricing/discounting leakage, CS handoff.
  • How do you decide between PLG, sales‑led, or hybrid GTM?
    Good answers: Match motion to ACV, time‑to‑value, sales cycle complexity, and buyer behavior; crisp stage‑gating between SDR/AE/CSM/AM.
  • Tell us about a time you pivoted GTM and what changed in metrics within 2 quarters.
    Good answers: Specific baseline vs. delta (e.g., SQL→Win%, cycle time), mechanisms (enablement, comp realign, messaging), and lessons.

Forecasting & Pipeline

  • Walk through your forecasting methodology.
    Good answers: Bottom‑up + stage‑weighted + commit rigor; MEDDICC/exit criteria; risk and upside accounting; weekly cadence with deal sub‑reviews.
  • How do you diagnose pipeline quality vs. quantity?
    Good answers: Coverage by segment, age by stage, slipped deals analysis, conversion heatmap, and source mix (inbound/outbound/partner).
  • What’s your rule of thumb for coverage and how do you operationalize it?
    Good answers: Coverage factor by segment/ACV (e.g., 3–4x new logo), capacity‑aware targets, and weekly creation/aging dashboards.
  • Tell me about a time you called a miss early. What did you do?
    Good answers: Early signal detection, reset with finance/CEO, re‑prioritize focus deals, and corrective actions on pipe gen.
  • How do you prevent sandbagging and happy‑ear syndrome?
    Good answers: Evidence‑based stages, deal reviews with buyer verifiers, multi‑threading checks, and inspection of mutual close plans.

Methodology & Deal Execution

  • Which deal methodology do you use and how do you make it stick?
    Good answers: MEDDICC/Challenger/Sandler with defined exit criteria embedded in CRM, coaching, and QBR artifacts.
  • Show me a mutual close plan you’ve used.
    Good answers: Milestones, owners (buyer/seller), dates, risks, and an aligned go‑live/ROI checkpoint.
  • How do you handle legal/procurement without blowing up timelines?
    Good answers: Early redline exposure, fallback terms, approval matrices, and pre‑negotiated guardrails with finance/Legal.
  • What’s your discounting philosophy?
    Good answers: Value‑based pricing, approval thresholds, give/get, and guardrails to protect LTV and referenceability.
  • Describe a complex, multi‑threaded enterprise win.
    Good answers: Org map, power sponsor strategy, executive alignment, competitive traps, and post‑sale success plan.

Leadership & Hiring

  • How do you decide the next sales hire by segment?
    Good answers: Capacity model, ramp curves, productivity targets, and mix across SDR/AE/AM/CSM/SE.
  • Walk me through your hiring rubric for AEs.
    Good answers: Competency matrix (discovery, narrative, negotiation, coachability), structured interviews, scorecards.
  • Tell me about a mis‑hire and what you changed.
    Good answers: Root‑cause (process gap vs. bar), remediation steps, and updated rubric or enablement fix.
  • How do you coach underperformers?
    Good answers: Joint diagnosis, 30‑day PIP with leading indicators, call review cadence, and clear success criteria.
  • What culture do you build on the sales floor?
    Good answers: High‑bar, high‑care; clarity of expectations; celebrate craft; peer coaching; inclusive, ethical selling.

Enablement & Tools

  • What’s your enablement plan for a new product launch?
    Good answers: Narrative, objection bank, roleplays, assets by stage, certification plan, and measurement of behavior change.
  • How do you use CRM to drive behavior (not just reporting)?
    Good answers: Required fields = exit criteria, dashboards by role, automation to remove toil, and WBR cadences.
  • Favorite call review framework?
    Good answers: Specific checklist (agenda, discovery, value, next steps), 1–2 coached clips per rep weekly, score calibration.
  • How do you partner with RevOps?
    Good answers: Shared metric definitions, lead routing SLAs, attribution policy, comp plan modeling, territory design.
  • What leading indicators matter most?
    Good answers: Coverage creation, meetings with ICP, stage‑to‑stage conversion, multi‑threading depth, and cycle time.

Cross‑Functional Collaboration

  • How do you feed market intel back to Product/Marketing?
    Good answers: Closed‑loop voice‑of‑customer, tagged notes, win/loss themes, and prioritized requests.
  • Give an example of co‑selling with Partners.
    Good answers: Sourced vs. influenced pipeline, MDF usage, joint value prop, and governance for deal conflict.
  • Describe the Sales→CS handoff that prevents churn.
    Good answers: Documented success plan, stakeholder map, value hypotheses, risks, and timeline for first value.
  • What metrics would you align with Marketing?
    Good answers: MQL→SQL definitions, SAL SLAs, pipeline sourced %, cost per SQO, and content effectiveness.
  • Tell me about a pricing/package change you led with Product.
    Good answers: Research basis, internal enablement, pilot, win rate/cycle impact, and churn/expansion effects.

International, Enterprise & Verticalization

  • How do you open a new geo?
    Good answers: TAM, localization, compliance, channel strategy, initial playbook, and ramp expectations.
  • Enterprise vs. MM: what changes?
    Good answers: Buying committee depth, security/legal diligence, POVs, exec alignment, and reference design partners.
  • Vertical GTM example.
    Good answers: ICP within vertical, tailored messaging, proof assets, and alliances.
  • Public sector or regulated sales experience?
    Good answers: RFP navigation, frameworks, procurement cycles, compliance requirements.
  • Partner‑led growth you’ve executed.
    Good answers: Sourced/influenced split, enablement, deal registration, and shared forecast rhythm.

Compensation, Quota & Capacity

  • How do you design AE comp plans?
    Good answers: 50/50 OTE, accelerators, caps avoidance, balanced new vs. expansion, clawbacks for non‑payment if needed.
  • Walk me through your capacity model.
    Good answers: Ramp time, productivity curve, coverage factor, attainment distribution, and hiring lead time.
  • What’s your POV on SDR comp and handoff?
    Good answers: Pay for qualified meetings/SQOs, accountability on show rates, tight definitions.
  • How do you set quotas?
    Good answers: Top‑down meets bottom‑up, territory TAM, historic attainment, and product maturity.
  • An example of right‑sizing the team during a downturn.
    Good answers: Data‑driven, humane approach, focus on core segments, protect pipeline and customers.

Ethics, DEI & Culture

  • How do you drive an ethical selling culture?
    Good answers: Transparent forecasting, honest discovery, no pressure tactics, and clear escalation paths.
  • What are your practices for building diverse teams?
    Good answers: Structured interviews, diverse panels, calibrated rubrics, sourcing beyond standard channels.
  • Handling a top performer who is toxic?
    Good answers: Coach with clarity; zero‑tolerance for values breaches; protect team trust.
  • Tell me about a time you made the team measurably better.
    Good answers: Specific mechanism (playbooks, coaching program, enablement sprint) with KPI improvements.
  • How do you ensure accessibility and inclusion in your process?
    Good answers: Inclusive meeting norms, accessible assets, equitable territories and opportunities.

Case Study Prompts

  • Present a 30‑60‑90 plan for our current stage. Provide 2–3 KPIs per phase and a risk register.
  • Prospect an account live (5 minutes research, 2‑minute narrative, 3‑minute email/call outline).
  • Run a 15‑minute deal inspection on a live or past opportunity: MEDDICC status, risks, next steps.
  • Build a territories proposal for 6 AEs across NA/EU with rationale and capacity math.
  • Draft a mutual close plan for a 100k ACV opportunity with procurement in play.

Tip: Adapt the depth to your ACV and motion. Use scorecards with evidence notes per category to reduce bias and improve hiring signal.

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