Overall Overview of the Comparison

Noota delivers a comprehensive, end-to-end meeting intelligence platform, outpacing Fireflies across virtually every category—from transcription accuracy and advanced notes to deep conversational analytics and enterprise security. With a total of 148 points versus Fireflies’ 89, Noota is the clear choice for teams that need reliable, scalable, and highly customizable meeting insights.

Transcription Capabilities

Noota delivers best-in-class transcription that’s accurate, flexible, and built for real-world usage. First, it gives you unlimited transcriptions—no paywalls, no credits, no friction. Whether you’re running Zoom, Google Meet, Microsoft Teams, or in-person meetings, Noota handles them all. Transcription happens automatically, across multiple meetings at once, without any manual setup. Everything is centralized, organized, and usable by default.

In contrast, Fireflies uses a credits-based system—free accounts get 800 minutes/month, after which you must upgrade or earn more credits. While it can transcribe live meetings and uploaded audio/video files, this cap introduces friction and unpredictability into your workflow.

Recording Capabilities

Noota provides a truly seamless and flexible recording experience—automatically capturing every conversation whether it’s a virtual meeting, phone call, or face-to-face discussion. With native calendar integration, auto-detection of scheduled events, and a dedicated mobile recorder, you never need to worry about missing critical moments. Advanced noise suppression and bot controls (mute/unmute) ensure crystal-clear audio, even in the noisiest environments.

Fireflies, by contrast, delivers robust support for virtual conferencing—joining Zoom, Google Meet, Microsoft Teams, Webex and more via its bot or Chrome extension. It can auto-join calendar events and offers manual start/stop controls, but lacks in-person and phone-call recording, mobile-app capture, and noise-cleaning features. While it can handle multiple concurrent calls, Fireflies’ recording capabilities remain limited to online meetings.

Reports & Notes

Noota transforms every meeting into fully structured, customizable reports—complete with summaries, decisions, action items, and tailored scorecards. Notes can be exported in multiple formats (PDF, CSV, text), adapted via templates for hiring, sales, or project reviews, and automatically emailed to stakeholders in a custom layout. With built-in coaching scorecards and auto–meeting detection, you never miss an insight or deadline.

Fireflies provides automatic transcripts and AI-generated summaries for virtual meetings, which you can export or share via link. It sends default summary emails after each meeting and highlights action items and key moments. However, Fireflies’ notes are not customizable, lack use-case templates or coaching insights, and require manual review to turn summaries into structured reports.

Knowledge Management

With Ask Noota, you can ask questions across all past meetings, even those you didn’t attend, thanks to its multi-meeting memory and organization-level knowledge access. It understands context across time, speakers, and topics—making it a true source of collective intelligence.

Fireflies, by contrast, offers keyword-based search across transcripts and topic dashboards, but it’s limited to simple text queries rather than contextual, AI-powered insights. It doesn’t aggregate meaning across multiple calls or provide a unified memory—more a searchable repository than an active knowledge base.

Admin & Control

Noota offers advanced and granular configuration, perfectly aligned with real-world operational needs—privacy, compliance, and customization. You can tailor transcription vocabularies to your domain, toggle sentiment analysis on or off for GDPR adherence, and define intelligent participation rules (e.g., only record when specific keywords are mentioned).

Fireflies, on the other hand, provides basic calendar-driven auto-join settings and speaker identification but lacks any custom vocabulary, sentiment controls, or smart, rule-based recording triggers.

Support

Noota provides full customer support with live chat access, video tutorials, structured training and personalization, plus a dedicated account manager for enterprise clients—ensuring tailored onboarding and rapid issue resolution.

Fireflies, by contrast, is largely self-service. It offers email-based support and an AI-powered documentation assistant, but lacks live chat, formal training programs, and dedicated account management, making self-help resources the primary avenue for assistance.

Organization

Noota is built for organizational scale—with team workspaces, smart filters, auto-foldering, and company-wide meeting intelligence. Everything is structured, searchable, and easy to manage.

Fireflies provides a shared Notebook with default channels and full-text search, but lacks advanced controls such as automatic folder distribution, custom folders, and participant or company filters, making it less flexible for complex team workflows.

Integration

Noota integrates with the tools your teams already use—HubSpot, Salesforce, Dynamics, Pipedrive, 20+ ATS platforms, G Suite (Calendar, Meet, Docs, Drive), Notion, Slack, Aircall, Ringover, and more—covering CRM, VoIP, ATS, productivity, and storage out of the box.

Fireflies also offers a broad integration ecosystem: CRM (HubSpot, Salesforce, Dynamics, Pipedrive, Zoho), calendars (Google Calendar, Outlook), storage (Google Drive, OneDrive, Dropbox, Box), collaboration channels (Slack), productivity platforms (Asana, Trello, ClickUp, Notion), and VoIP/dialers (Aircall, RingCentral, JustCall, OpenPhone, Zoom Phone)—plus API access and automations via Zapier/Make.

Conversation Intelligence

Noota delivers advanced conversation intelligence with both single-meeting and cross-meeting insights, keyword tracking, sentiment analysis, and built-in coaching scorecards—so you can not only see what happened in a call, but also measure and improve team performance over time.

Fireflies offers powerful meeting analytics—automatic summaries, sentiment scores, topic extraction, action-item and question detection, and “Trends” across all calls—but stops short of structured coaching. It’s ideal for recap and analytics, yet lacks customizable scorecards and performance playbooks for systematic improvement.

Security Capabilities

Noota is built from the ground up for European-grade data protection and enterprise security. It offers unlimited data retention on paid plans, full GDPR compliance, EU-only storage by default, zero-day vendor retention, and a suite of features—BAAs with LLM providers, SAML-based SSO, region-selectable private storage, and strict anonymization and deletion policies—to ensure sovereignty and privacy.

Fireflies.ai, while also SOC 2 Type II and GDPR compliant, is headquartered in the U.S. and lacks EU-only storage or out-of-the-box zero-day retention. It offers unlimited data retention (user-managed deletion), SAML-based SSO for Enterprise, and encrypts data in transit and at rest, but is subject to U.S. jurisdiction under the Patriot Act. Anonymized customer data may be used to train its AI model, yet it provides no private-storage regions, 0-day retention, or BAA commitments with underlying LLM providers.

Price

Noota offers a flexible and cost-effective solution for businesses seeking comprehensive meeting transcription and AI-driven insights across multiple platforms. With a true free tier, clear monthly plans, and no hidden add-ons, it scales from small teams to large enterprises without surprises.

Fireflies provides a generous free plan for occasional users but caps recording minutes and summary credits. Its Pro and Business tiers unlock unlimited transcription, expanded storage, and advanced AI summaries, though the best rates require annual billing. Enterprise customers can negotiate custom terms, but should watch out for potential API or storage overage fees.