Noota's Privacy Policy

Terms and Conditions of Sale and Use

Privacy Policy, Protection of your Personal Information
The privacy of our website visitors is very important to us, and we are committed to protecting it.

All references to "we", "us" or the "Company" means Noota, a company SAS (simplified joint stock company) whose registered office is located at 13 Rue Sainte Ursule, 31000 Toulouse, France, and which is registered under number 888965951 with the Toulouse Trade and Companies Registry.

This Privacy Policy applies to all our users and aims to indicate what information we collect and for what purpose, as well as how we update, manage, export and delete it.

We provide audio and video file transcription software, with file management features. By using our platform and checking the appropriate box when registering, or by accepting our terms and conditions, you agree to this Privacy Policy and confirm that you have read and understood it.

If you do not agree with it, you are free to stop using our Site and Services and not to accept the Privacy Policy. Access to the user area will not be possible without acceptance of our Privacy Policy. Consenting to our use of cookies in accordance with this policy when you first visit our website allows us to use cookies each time you visit our site.

What is Personal Data?

The CNIL defines personal data as follows: "Personal data is any information relating to an identified or identifiable natural person. But, because it concerns people, they must retain control of it. A natural person can be identified :

directly (example: first and last name);

indirectly (example: by a telephone number or license plate, an identifier such as a social security number, a postal or e-mail address, but also by voice or image).

The identification of a natural person can be achieved :

from a single piece of data (example: name);

from the crossing of a set of data (example: a woman living at such and such an address, born on such and such a day and member of such and such an association);

On the other hand, company details (for example, the company "Company A" with its postal address, the telephone number of its switchboard and a generic contact email "") are not, in principle, personal data."

What Personal Data is collected?

We only collect Personal Data to what is necessary for the proper performance of our activity and to provide the support service to the customers registered on the platform.
The following types of personal information may be collected, stored and used:Information about your computer, including your IP address, geographic location, browser type and version, and operating system;

Information about your visits to and use of this website including the referring source, length of visit, pages viewed, and website navigation paths;

Information you enter when you create an account on our website such as your email address, last name, first name;
Information such as your name and e-mail address, which you enter to subscribe to our e-mails and/or newsletters;
Information about purchases you make, services you use or transactions you engage in on our site, which includes your name, billing address, telephone number and e-mail address;

Information contained in any communications you send to us by e-mail or on our website, including their content and metadata;

Any other personal information you provide to us.

Before you disclose personal information about another person to us, you must obtain that person's consent to the disclosure and processing of that personal information in accordance with this policy.

Use of your personal information

ersonal information provided to us through our website will be used for the purposes described in this policy or on the relevant pages of the site.

We may use your personal information to:

Administer our website and our business ;

Customize our website for you;

Enable your use of the services offered on our website;

Provide you with services purchased on our website;

Send you statements, invoices and payment reminders, and collect your payments;

Send you non-marketing communications;

Send you e-mail notifications that you have received from us.

Send you e-mail notifications that you have expressly requested;

Send you our newsletter by e-mail, if you have requested it (you can inform us at any time of your wish to stop receiving our newsletter);

Handle requests and complaints about your website made by or about you;

To maintain the security of our website and prevent fraud;

To verify compliance with the terms and conditions that govern the use of our website;

We will not provide your personal information to third parties for their direct marketing or that of other third parties.

Disclosure of your personal information

We may disclose your personal information to any of our employees, officers, insurers, agents, suppliers or subcontractors to the extent reasonably necessary for the purposes set out in this policy, and:

To the extent where we are required to do so by law;

In connection with any pending or future legal proceedings;

To establish, exercise or defend our legal rights (including providing information to others for fraud prevention and credit risk reduction purposes);

To the purchaser (or potential purchaser) of any business or assets in our possession that we wish to (or are considering) selling;

And to any person whom we reasonably believe to be an integral part of a court or other competent authority for the disclosure of such personal information if, in our opinion, such a court or authority would be likely to require disclosure of such personal information.

Except as otherwise provided in this policy, we will not pass your personal information to third parties.

Data Transfers

The information we collect may be stored, processed and transferred to any country in which we operate to enable us to use the information in accordance with this policy.

Retention of your personal information

Personal information that we process for any purpose is retained no longer than is necessary for that purpose or those purposes.

Without prejudice to the foregoing provision, we will delete personal data in these categories within twenty-four (24) days of deleting your user account.
Not withstanding the other provisions of this Section, we will retain records (including electronic records) containing personal data:

To the extent we are required to do so by law ;

If we believe the documents may be relevant to any current or potential legal proceedings (e.g., invoice, notification of failed payment, conversation between you and our support);

and to establish, exercise or defend our legal rights (including providing information to others for fraud prevention and credit risk reduction purposes).

Security of Your Personal Information

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all personal information you provide to us on secure servers (password and firewall protected).
All electronic financial transactions made through our website will be protected by encryption technologies.
You acknowledge that the transmission of information over the Internet is inherently insecure, and that we cannot guarantee the security of your data sent over the Internet.

You are responsible for maintaining the confidentiality of the password you use to access our website; we will not ask you for your password (except when you log in to our website).


From time to time we may update this policy by posting a new version on our website. You should check this page periodically to ensure that you are aware of any changes to this policy. We may notify you of changes to this policy by email or through our website's private messaging service.

Your Rights

You may ask us to provide you with any personal information we hold about you.

The transfer of such information will be subject to the following conditions:Submission of sufficient proof of your identity (we will usually accept a copy of a passport or ID card and proof of your billing address in cases where you have subscribed to a paid offer).

We may withhold personal information requested by you to the extent permitted by law.


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Contact us

Please feel free to contact us via our chat for any issue regarding these terms of use.