Touchpoint Meeting Agenda & Minutes Template
Management
Meeting Purpose & Objectives
Clarify the goal of this check‑in: status alignment, issue resolution, and priority setting.
Attendance & Roles
List attendees and their roles (Lead, Contributor, Note‑taker).
Wins & Highlights Since Last Touchpoint
Celebrate recent wins, completed milestones, or positive feedback.
KPI & Metrics Snapshot
Review key metrics—velocity, budget burn, adoption, or NPS—against targets.
Project / Task Status Updates
Update progress on active tasks or deliverables, noting % complete.
Issues & Blockers
Surface current blockers and assign owners to resolve them.
Customer / Stakeholder Feedback
Share relevant feedback from customers, users, or stakeholders.
Risks & Mitigation Strategies
Identify potential risks and agree on mitigation actions.
Resource Needs & Support
Discuss additional resources, training, or support required.
Next Steps & Priorities
Align on top priorities before the next touchpoint.
Action Items & Ownership
- Record each action item with owner and due date.
Follow‑Up Dates & Deadlines
Confirm deadlines for follow‑up tasks and next review.
Parking Lot Topics
Capture items that surfaced but are out of scope; schedule separate discussion.
Meeting Close & Appreciation
Summarise key takeaways, thank participants, and adjourn.
Why Use a Touchpoint Meeting Template?
Touchpoints—weekly or bi‑weekly check‑ins—keep teams aligned between larger milestone reviews. A concise, repeatable agenda ensures each meeting is focused on progress, blockers, and clear next steps.
Preparation Checklist
- Update task boards or status docs before the meeting.
- Gather latest KPI dashboards or metric snapshots.
- List wins, issues, and discussion topics in advance.
- Invite relevant stakeholders for specific agenda items.

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