How many times have you felt like your CRM just stores data—while you still do all the hard work?

That’s where AI-powered CRMs come in.

In this article, you’ll see the top AI CRMs that bring real value—not just buzzwords.

1) Pipedrive AI

What it is.
Pipedrive is a pipeline-first CRM with built-in AI. You get visual deal tracking, automation, and an AI Sales Assistant inside your workspace. Recent plan updates bundle AI across tiers.

Why you might pick it.
You want a simple CRM that your team actually uses. You also want AI to nudge reps, draft emails, and surface the next move without extra tools.

How it helps your day.
Your Sales Assistant flags hot deals and suggests actions. Your inbox gets first-draft emails from prompts, right inside Pipedrive. You spend less time hunting for info and more time moving deals.

Key features

• AI Sales Assistant. Get notifications, tips, and reminders tied to your pipeline and activities. Ask questions about deals and contacts to find answers fast.
• AI email writer. Turn plain-language prompts into send-ready drafts. Enable it from Email Sync settings and generate outreach or follow-ups in seconds.
• Automations & nudges. Behavior-based cards recommend next steps, integrations, and cleanup. You reduce busywork without building heavy flows.
• Data enrichment & scoring. Premium tiers add custom scoring and company enrichment so you target the right accounts sooner.
• Conversation intelligence (via apps). Add call recording, transcripts, and AI notes with marketplace tools like Avoma, then sync summaries back to deals.
• Ecosystem & usability. Clean UI, mobile parity, and hundreds of integrations make rollout easy for SMBs.

Pricing (plans renamed in 2025; amounts vary by region).

• Lite — entry tier for core CRM. Visual pipeline, basic automation, and essentials.
• Growth — adds full email sync, tracking, automations, nurtures, and now “Now with AI” capabilities. List page shows £39/seat/month billed annually as an example.
• Premium — lead routing, scoring, enrichment, contracts, and “AI-powered multi-email tools.” Listed at £49/seat/month annually on the UK page.
• Ultimate — advanced security, phone & email enrichment, higher limits, and sandbox. Listed at £79/seat/month annually on the UK page.

2) Zoho CRM (with Zia AI)

What it is.
Zoho CRM is a full-stack CRM with an embedded AI assistant called Zia. You get pipelines, automation, and analytics, plus AI that scores leads, predicts outcomes, and suggests next steps. It’s built for teams who want value and breadth.

Why you might pick it.
You want an affordable CRM that still gives you serious AI. You also want a large marketplace and tight integrations with Google Workspace, Microsoft 365, and the wider Zoho suite.

How it helps your day.
Zia ranks your leads and deals so you focus where it matters. It flags anomalies in your pipeline and surfaces risks before they become churn. You move from guesswork to guided actions.

Key features

• Predictive lead & deal scoring. Prioritize who to call next based on conversion likelihood.
• Anomaly detection. Catch unusual drops or spikes in key metrics and act early.
• AI forecasts & insights. See forecast ranges and drivers instead of manual roll-ups.
• Conversation intelligence. Use transcripts, summaries, and sentiment to coach and document calls.
• Data enrichment & automation. Reduce manual entry with enrichment and workflow triggers tied to Zia signals.
• Custom/agentic AI. Build tailored prompts and agent workflows inside Zoho to fit your process.
• Ecosystem & integrations. Connect 600+ apps and native Zoho tools for email, chat, docs, and analytics.

Pricing (at a glance)

• Free — Up to 3 users. Core CRM basics for very small teams.
• Standard — Entry paid tier with automation and reports. Good starter for SMBs.
• Professional — Adds deeper sales tools and integrations. A common sweet spot as you scale.
• Enterprise — Popular for growing teams; includes Zia AI assistant features per plan docs and partner guides.
• Ultimate — Top tier with advanced analytics and full platform extras. Public ranges list up to $52/user/month annually.

Note: Zia capabilities vary by edition and region. The most powerful AI features are typically on Enterprise/Ultimate—confirm the exact inclusions on the live pricing page.

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3) Vtiger CRM (with Calculus AI)

What it is.
Vtiger is an all-in-one CRM with a native AI layer called Calculus AI. You get sales, marketing, and service in one place, plus predictive and generative AI to guide your team. It’s built to be affordable and broad.

Why you might pick it.
You want value without giving up core AI. You also want guidance in plain language, not just dashboards. Calculus answers questions, flags risks, and suggests actions from your CRM data.

How it helps your day.
Ask Calculus for deal context or next steps and get an answer in natural language. It analyzes emails, chats, and call transcripts to surface sentiment, topics, and patterns. Managers get concise briefs so coaching starts sooner.

Key features

• GPT-powered assistant. Query your CRM in everyday language and get suggested replies, drafts, or next-best actions.
• Email, chat, and voice analysis. Calculus mines conversations for sentiment, topics, and coaching insights.
• Live chat + chatbot. Engage website visitors from inside Vtiger and deploy a GPT-based bot trained on your knowledge base.
• Deal and service summaries. Get executive briefs that condense multichannel activity into a quick read.
• Workflow automation. Tie AI signals to tasks, alerts, and SLAs across sales and support.
• Edition flexibility. Choose “One” editions for all-in-one bundles, or step up to One AI for full predictive + generative features.

Pricing (at a glance).
Vtiger lists several “One” editions with a free tier and paid seats. Public pages show One AI promoted as an “enterprise-grade CRM with predictive and generative AI,” with other editions like One Growth, One Professional, and One Enterprise below it. Exact USD amounts and inclusions vary by region and promotions—confirm on the live pricing and comparison pages.

4) monday sales CRM

What it is.
monday sales CRM is a visual, customizable CRM with AI built in. You use boards, automations, and AI helpers to track deals and remove admin. New AI Blocks extend AI across workflows, columns, and automations.

Why you might pick it.
You want a CRM your team actually adopts. You also want AI to summarize timelines, compose emails, and fill fields for you. You prefer drag-and-drop over heavy configuration.

How it helps your day.
Your Emails & Activities timeline turns into a quick brief after every touch. The email assistant drafts replies in context, so you edit and send. AI can even auto-fill board columns from free text.

Key features

• AI timeline summaries. Get concise summaries of all interactions on a record. Managers and reps scan updates in seconds.
• AI email assistant. Compose emails inside Emails & Activities with tone and structure suggestions.
• AI Blocks & automations. Extend AI to workflows, fields, and routines across boards and teams.
• Predictive & forecasting content. monday’s sales blog highlights predictive sales AI and forecasting guidance baked into the product approach.
• Service agent (add-on). AI suggestions for support teams analyzing tickets and past fixes. Useful if sales and service share one platform.
• Ecosystem & apps. Work across web, desktop, and mobile with templates for pipelines, activities, and post-sale handoffs.

Pricing (public pages, billed annually; regions vary).

• Basic — starts around $12/seat/month. Core CRM boards, unlimited pipelines/contacts, and standard features. Good for organizing deals.
• Standard — from $17/seat/month. Adds deeper collaboration and automations most teams need.
• Pro — from $24/seat/month in many listings. Unlocks advanced features and higher limits for scaling teams.
• Enterprise — custom. Security, governance, and larger automation caps.
• monday.com explains product/plan structure and billing (monthly vs annual) in its pricing help center. Always confirm your locale’s plan names and AI allocations.

5) Creatio (AI-native CRM + no-code)

What it is.
Creatio is an AI-native CRM and workflow platform with no-code at its core. You design processes with clicks, then add AI for predictions, generation, and agentic automation. Creatio Copilot lets you configure and deploy GenAI use cases across sales, marketing, and service.

Why you might pick it.
You want enterprise CRM with flexible automation. You also want AI that users can adapt without writing code. The latest “Twin” release adds role-based AI agents and a unified conversational interface to speed daily work.

How it helps your day.
Describe a change in plain language and generate an app, UI, or workflow. Ask Copilot to summarize accounts or create follow-ups, then let agentic AI schedule tasks or update records. Your team ships improvements without heavy dev cycles.

Key features

• Copilot workspace. Configure out-of-the-box GenAI use cases or build your own for CRM and app development.
• AI-native architecture. Predictive, generative, and agentic AI combined in one platform to score, draft, and act.
• Role-based AI agents. Prebuilt agents and a conversational UI introduced in 8.3 “Twin” to accelerate routine work.
• No-code builders. Design processes, data models, and UIs visually; deploy integrations without coding.
• Sales/Marketing/Service suites. End-to-end CRM products sit on the same platform for one data model.
• Trust & governance. Enterprise controls for how AI models access and retain data (documented in pricing/AI sections).

Pricing (public references, per user/month).

• Growth — from $25. Core CRM on the AI-native platform for SMB automation.
• Enterprise — from $55. Full-scale automation for corporate needs; broader AI and governance.
• Unlimited — higher tier with expanded limits and platform capabilities. Quote based.
• Marketplace and support plans add cost; G2 lists a starting price at $25 and notes minimum annual purchase volumes for some editions. Always confirm your region’s page.

6) Breakcold (social-selling CRM)

What it is.
Breakcold is a lightweight, AI-native CRM built around social selling. You manage email, LinkedIn, and your pipeline in one place. It’s aimed at agencies, startups, and consultants who win deals through relationship-driven outreach.

Why you might pick it.
You prospect on LinkedIn daily and hate juggling tabs. You want your CRM to surface posts, comments, and signals so your outreach feels warm. You also want simple pricing and a quick setup.

How it helps your day.
You import leads, connect LinkedIn and email, and work from an engagement feed. You like and comment from the CRM, then send a tailored message or email without context switching. Your pipeline updates as you engage.

Key features

• Social CRM + LinkedIn inbox. Engage prospects’ posts, reply to DMs, and track touchpoints without opening dozens of tabs. Great for daily social selling.
• Unified email inbox. Send and track emails next to your social activity so sequences stay coordinated.
• Engagement feed. See who posted, commented, or mentioned news, then act in one click with a warm opener
• Pipelines and reminders. Manage unlimited contacts and stages with notes and tasks that keep you on schedule.
• Analytics. Start with 30-day history and expand to unlimited on higher plans to review what’s working.
• Integrations & APIs. Use native connectors plus Zapier/Make to sync with your stack.

Pricing (public references, billed monthly; confirm your region).

• CRM Essentials — around $29/user/month. Includes unified email inbox, engagement feed, unlimited contacts/pipelines, reminders, and analytics (last 30 days). Good starter for solo users or small teams.
• CRM Pro — around $59/user/month. Adds a unified LinkedIn inbox, unlimited analytics history, and advanced lead/source views. Best fit if LinkedIn is your main channel.
• CRM Max — around $79.99/user/month. Higher limits and fuller analytics for active teams scaling social selling.
• Trials and promos appear often; third-party trackers and galleries also note a 14-day free trial. Always check the live pricing page before you buy.

Noota — AI integration in all CRM

What it is.
Noota is an AI meeting assistant that plugs into your CRM/ATS and pushes structured notes where you work. It records, transcribes, summarizes, and turns conversations into tasks, emails, and fields your systems can use. You get meeting intelligence inside Salesforce, HubSpot, Bullhorn, and more.

Why you might pick it.
You want clean notes and action items to land in your CRM automatically. You also want one assistant for Zoom, Meet, Teams, Webex, VoIP, and in-person calls. Noota standardizes your follow-ups without new manual steps.

How it helps your day.
Your bot joins the meeting or you hit record in the Chrome extension. Noota generates a structured summary and action items, then syncs key data to your CRM or ATS. You review, tweak, and move on—no double entry.

Key features

• CRM & ATS integrations. Connect Salesforce, HubSpot, Bullhorn, Notion/Slack, and thousands more via Zapier to push notes, tasks, and links.
• AI summaries & highlights. Get meeting recaps with decisions and next steps you can drop into records.
• Action items with assignments. Detect owners and due dates and sync them to your tools.
• Cross-platform capture. Works with Google Meet, Zoom, Microsoft Teams, Webex, in-person, and Noota VoIP calling.
• Chrome recorder & one-click start. Record from your browser on any site and keep context from the page you’re on.

Pricing (public site).

• Free — 300 minutes/month, unlimited meetings, mobile apps, VoIP call recorder, and 50+ AI reports. Good to trial CRM sync and summaries.
• Pro — $29/user/month (monthly) with 1,000 minutes and standard integrations. Annual pricing is lower on the plans page.
• Business — higher limits, admin controls, and broader team seats (see pricing table). Enterprise is quote-based with SSO and security reviews.

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