If your VoIP system is hard to use, doesn’t integrate with your tools, or drops calls at the worst time, it’s slowing you down.

You need a VoIP platform that fits how your team actually works.

Here we’ve reviewed the top VoIP software out there.

1. RingCentral: All-in-One Business Calling Platform

RingCentral is built for teams that need voice, video, and messaging in one place.

All the features you need in one app

RingCentral gives you unlimited calling, SMS messaging, voicemail, and team chat.
You can also host video meetings, share files, and collaborate in real time.

This means less switching between apps—and more time focused on conversations that move your work forward.

You can make calls from your desktop or mobile, and all your communications are synced.
Every call, message, or meeting is logged, searchable, and ready when you need it.

Advanced call handling for growing teams

Need to route calls to the right person?
RingCentral includes auto-attendants, call queues, and custom business hours.

You can set rules to forward calls after hours, send voicemail to email, or direct clients to the right department instantly.

If you're part of a hiring team or running customer support, this keeps things organized and efficient.

Integrates with your favorite tools

RingCentral works with tools like Salesforce, HubSpot, Microsoft 365, Google Workspace, and more.
So you can click to call from your CRM, log calls automatically, and track every touchpoint.

It saves your team time and keeps your records clean.

What users are saying

Users love how dependable RingCentral is.
They say call quality is clear, setup is quick, and support is responsive.

Many also mention how easy it is to scale—from 5 users to 500.
That makes it ideal for startups and growing businesses alike.

Here’s what people highlight most:

✅ Reliable calling and messaging
✅ Full-featured mobile app
✅ Easy to manage and customize
✅ Integrates well with business tools
✅ Strong analytics and reporting

There are a few cons, too.

❌ The interface can feel overwhelming at first
❌ Video features aren’t as strong as Zoom or Teams
❌ Pricing can rise quickly for larger teams

Pricing

• Core – From $20/user/month: Includes unlimited calling, SMS, and team messaging
• Advanced – From $25/user/month: Adds call queues, analytics, and CRM integrations
• Ultra – From $35/user/month: Includes video meetings, device support, and advanced features

All plans come with a 14-day free trial—no credit card needed.

2. Nextiva: VoIP Made Simple for Growing Teams

Nextiva is a cloud-based VoIP platform that gives you voice, video, SMS, and team chat in one easy-to-use app.

Simple setup, powerful features

Nextiva is known for how fast it is to set up.
You can get your team calling within minutes—no IT support needed.

Once you're in, you get all the features you'd expect:

• Unlimited VoIP calling
• Call forwarding and voicemail-to-email
• Auto-attendants and call routing
• Video meetings and screen sharing
• SMS and instant messaging

You can manage everything from your dashboard. No complicated menus or training required.

Smart tools to handle more calls

Nextiva comes with advanced features like:

• Call pop: shows caller info before you answer
• Call queues: so you don’t miss any important calls
• Multi-level IVR: guide callers to the right team automatically
• Call analytics: track performance and spot trends

These tools help you deliver a better experience—whether you’re hiring candidates, closing deals, or supporting clients.

Connects with the tools you already use

Nextiva works with CRMs like Salesforce and HubSpot.
It also integrates with Outlook, Google Workspace, and Microsoft Teams.

You can make calls directly from your CRM, log conversations, and keep contact records up to date.
That means no double entry, no missing info.

Everything stays in sync—and your team stays aligned.

What users are saying

Nextiva gets high marks for customer service.
Users say the support team is fast, helpful, and easy to reach.

They also love the clean interface and how well the platform scales.
Whether you’re a solo user or part of a 100-person team, it just works.

Here’s what people appreciate most:

✅ Fast and easy onboarding
✅ Excellent customer support
✅ All-in-one communications in a single app
✅ Reliable call quality
✅ Great for remote and hybrid teams

There are a few things to note:

❌ Advanced features require a higher-tier plan
❌ Mobile app isn’t as polished as the desktop version
❌ Some learning curve for call routing setup

Pricing

• Essential – From $23.95/user/month: Unlimited calling, voicemail, and basic features
• Professional – From $27.95/user/month: Adds CRM integrations, SMS, and conferencing
• Enterprise – Custom pricing: Includes call recording, analytics, and advanced support

Annual plans offer discounted rates. You can also request a demo to see it live.

3. Noota: AI VoIP That Does More Than Talk

Noota is a VOIP system that records, transcribes, and summarizes every call in one big knowledge base.

Record and transcribe every call, automatically

Noota works from your browser or mobile app. The moment you start a call, it begins recording and transcribing.
No setup. No clicking around. Just talk.

It uses advanced speech recognition to create transcripts with over 99% accuracy.
So even if you're multitasking or on a fast-paced call, Noota catches every word.

One-click dialing from any webpage

See a phone number on LinkedIn, your CRM, or a sales platform?
Noota detects it automatically. One click, and you’re calling.

This makes cold outreach, interview scheduling, and client follow-ups way faster—and a lot less tedious.

Instant AI-generated summaries

When your call ends, Noota doesn’t stop working.

You get a clean, structured summary—instantly.
It includes:

• Key talking points
• Action items
• Questions asked
• Next steps

No more scribbled notes. No more missed tasks. Just copy, share, and follow up.

You can even customize your summary format based on the type of call—interview, discovery, or internal sync.

Built-in CRM updates and search

Noota syncs with HubSpot, Salesforce, Notion, and other tools you already use.
As soon as your call wraps up, it logs the transcript, summary, and key insights in the right contact record.

It also includes an AI-powered search tool. You can search your entire call history by keyword, speaker, or topic.
Need to remember what a candidate said about salary expectations? Just search and find it in seconds.

Real-time coaching and sentiment tracking

For team leads, Noota offers live coaching tools.

You can monitor call tone, flag keywords, and track sentiment in real time.
This helps you support your team as they talk—and improve performance over time.

What users love

✅ Transcription accuracy under 1% error
✅ Works for phone and video calls (Zoom, Meet, Teams)
✅ Easy onboarding and use
✅ Real-time AI support during calls
✅ Great for hiring, selling, and support

A few limitations to note:

❌ Some features take time to learn
❌ Mobile app still improving
❌ Support not 24/7 (yet)

Pricing

• Starter – Free: Call recording and basic transcription
• Pro – €15/month: Unlimited transcripts, summaries, and CRM integrations
• Team – Custom pricing: Dashboards, analytics, and team collaboration tools

You can try it free—no credit card needed.

4. Dialpad: AI-Powered Calling for Smarter Conversations

Dialpad is a modern VoIP platform with built-in AI that helps you stay focused, organized, and a step ahead during every call.

Built-in AI that works in real time

Dialpad doesn’t just make calls—it listens, learns, and helps while you talk.

Its real-time transcription captures everything as you speak.
No need to take notes. You can focus fully on the conversation.

It also highlights action items, answers questions from your playbook, and tracks call sentiment.

Think of it as a smart assistant built into every phone call.

Voice, video, and messaging in one place

Dialpad combines:

• Unlimited VoIP calls
• SMS and instant messaging
• Video meetings and screen sharing
• Team chat and internal communication

All your conversations live in one simple app—accessible from desktop or mobile.

That means less switching between tools, and more time doing real work.

Powerful call management

With Dialpad, you get advanced tools to manage your workflow:

• Custom call routing
• Multi-level auto-attendants
• Voicemail transcription
• Call recording and analytics
• Local and toll-free numbers in 70+ countries

You can set up everything from your admin dashboard—no technical background needed.

It’s perfect for distributed teams and remote-first companies.

CRM and app integrations

Dialpad integrates with HubSpot, Salesforce, Google Workspace, Microsoft 365, and more.

So you can make calls from your CRM, log activity automatically, and keep your data clean.
You save time and reduce manual errors.

It also syncs with tools like Slack and Zapier for extra workflow automation.

What users are saying

Users love Dialpad’s clean design and AI features.
They say it helps them follow up faster and remember more from every call.

Teams also appreciate how easy it is to get started—and how little support is needed to keep things running smoothly.

What stands out most:

✅ Real-time transcription and smart coaching
✅ Clean, intuitive interface
✅ Easy integrations with popular tools
✅ Solid mobile experience
✅ Great for remote and hybrid teams

A few things to watch out for:

❌ AI features only available on paid plans
❌ Limited customization on basic tiers
❌ Not ideal if you rely heavily on international SMS

Pricing

• Standard – $15/user/month: Unlimited calling, voicemail, and messaging
• Pro – $25/user/month: Adds CRM integrations, analytics, and multi-office support
• Enterprise – Custom pricing: Includes priority support and advanced compliance

Free trial available with no credit card needed.

5. 8x8: Global VoIP with Built-In Contact Center

8x8 is built with more than just a VoIP system. 8x8 combines voice, video, messaging, and contact center tools into one platform.

Enterprise-grade calling for any team size

8x8 gives you:

• Unlimited calling in over 40+ countries
• Team messaging and file sharing
• Video meetings with screen sharing
• Call recording and storage
• Auto-attendant and advanced call routing

You can set up multiple departments, route calls based on business hours, and create a smooth experience for every caller.

Everything is managed from a single, cloud-based dashboard—no hardware required.

Built-in contact center tools

If you're supporting customers or managing an outbound team, 8x8’s contact center tools are a big plus.

You get features like:

• Call queue management
• Intelligent call distribution
• Skills-based routing
• Real-time agent dashboards
• Post-call surveys and feedback tools

This makes it a great fit for companies that need both internal communications and external support—without juggling two systems.

Secure and compliant

8x8 is built with security in mind.
It offers end-to-end encryption, role-based access control, and full compliance with regulations like HIPAA, GDPR, and ISO 27001.

That gives you peace of mind—especially if you're handling sensitive data or working in healthcare, finance, or legal industries.

Integrates with your tech stack

8x8 works with Salesforce, Microsoft Teams, Google Workspace, and more.
You can make calls directly from your CRM and automatically log every conversation.

There’s also an API for deeper customization and automation.

What users are saying

Customers say 8x8 is reliable and flexible.
They like the global coverage, clear call quality, and deep feature set.

It’s often recommended for fast-growing companies and teams with global reach.

Here’s what users highlight:

✅ Strong international calling features
✅ All-in-one voice, video, and contact center
✅ Enterprise-grade security and compliance
✅ Flexible configuration and scaling
✅ Great for call-heavy teams

Some downsides to keep in mind:

❌ Interface isn’t as modern as newer tools
❌ Some learning curve during setup
❌ Premium features come at a higher price

Pricing

• Express Plan – $15/user/month: Voice, video, and messaging for small teams
• X2 Plan – $28/user/month: Includes unlimited international calling and analytics
• X6 and above – Custom pricing: Adds contact center tools and advanced routing

Free trial available for most plans.

6. Vonage: Flexible VoIP for Custom Business Needs

Vonage Business Communications is a cloud-based calling platform with a modular setup. That means you start with the basics and only add what you need.

Core features to keep you connected

Vonage gives you everything you need to run smooth communications:

• Unlimited VoIP calls and SMS (U.S. & Canada)
• Voicemail-to-email
• Call forwarding and blocking
• Auto-attendants and business hours routing
• Mobile and desktop apps for on-the-go calling

All of this is available right out of the box—no IT team needed. You can start making calls the same day you sign up.

Add only what you need

What sets Vonage apart is how customizable it is.

Want call recording? Add it.
Need visual voicemail or call monitoring? Add those too.

Vonage offers 50+ add-on features. That way, you're not paying for tools you don’t use. And when your business grows, you can scale without switching providers.

This approach makes it ideal for teams with evolving needs—like startups, agencies, and remote-first companies.

App center and CRM integrations

Vonage integrates with popular platforms like Salesforce, HubSpot, Microsoft 365, and Slack.
You can click-to-call from your CRM, log conversations, and track engagement automatically.

There’s also an App Center where you can explore third-party integrations—from analytics to productivity tools.

Everything connects in just a few clicks.

Built for mobility

Vonage’s mobile app is one of its standout features.
It mirrors your desktop experience—letting you call, text, view voicemail, and join meetings from anywhere.

That makes it a great option for hybrid or remote teams who need a consistent experience across devices.

What users are saying

Vonage users love the flexibility.
They say the platform grows with them, and the ability to choose features keeps costs in check.

They also highlight:

✅ Easy setup and use
✅ Solid mobile experience
✅ Modular pricing structure
✅ Reliable call quality
✅ Great for scaling teams

Watch-outs include:

❌ Some add-ons can drive up the total cost
❌ Not as feature-rich in the base plan
❌ Basic analytics tools could be improved

Pricing

• Mobile Plan – From $19.99/user/month: Includes calls, SMS, and mobile access
• Premium Plan – From $29.99/user/month: Adds CRM integrations and multi-device support
• Advanced Plan – From $39.99/user/month: Adds call groups, visual voicemail, and on-demand recording

30-day money-back guarantee available.

7. GoTo Connect: All-in-One Calling for Small Teams and Big Goals

GoTo Connect gives you voice, video, and messaging in one simple platform—perfect for small to mid-sized teams that need reliable communication without the clutter.

Simple setup, powerful results

With GoTo Connect, you can get started in under an hour.
All the tools you need are pre-configured and ready to go.

Here’s what’s included:

• Unlimited domestic calling
• Auto-attendants and call routing
• Call forwarding and transfers
• Voicemail to email
• Video meetings with screen sharing
• Team messaging and file sharing

Everything lives in a single interface—no switching between apps or platforms.

Drag-and-drop call routing

One of GoTo Connect’s standout features is its drag-and-drop call flow editor.

You can create custom call routes, add voicemail steps, and assign teams—all visually.
No coding. No confusion. Just drag, drop, and go.

It’s ideal for teams that want control without needing technical help.

Built-in video and messaging

Beyond calling, GoTo Connect includes full-featured video conferencing and team messaging.

You can:

• Launch a video meeting from a phone call
• Chat with your team instantly
• Share screens and collaborate in real time

This makes it a great all-in-one tool for internal communication and external meetings.

Works from anywhere

Whether you're in the office or on the road, GoTo Connect keeps you connected.

Use the mobile or desktop app to:

• Make and receive calls
• Join video meetings
• Check voicemail and call logs
• Send instant messages

It’s designed for modern teams that aren’t tied to a single location.

What users are saying

Customers love GoTo Connect for its simplicity and reliability.
They say setup is quick, call quality is strong, and the platform just works.

It’s especially popular with startups, agencies, and support teams.

Here’s what stands out:

✅ Easy setup with minimal training
✅ Visual call routing editor
✅ Strong mobile and desktop apps
✅ All-in-one communication tools
✅ Transparent pricing and plans

Downsides to consider:

❌ Fewer deep CRM integrations than some competitors
❌ Limited analytics on lower-tier plans
❌ May lack advanced features for large enterprises

Pricing

• Basic Plan – Starts at $27/user/month: VoIP calling, video meetings, and messaging
• Standard Plan – Custom pricing based on number of users and locations
• Discounts available for annual billing and larger teams

Free trial and live demo available.